Shipping Policy

Shipping policy

Unless showing 'free shipping' on the website, it is a calculated based upon your location and weight of your purchase for orders under $75. Free shipping for orders $75+ as “Thank You” for purchasing from us!

Packages are shipped through USPS or UPS. You will receive an email with tracking information when your order has been shipped. In some cases it may take up to 48 to process for the tracking information become available. There is a $3.00 handling fee applied to all orders that is included in the shipping rate. 

Custom Items ship in 5-10 business days

Ready to Ship (RTS) ship in 1-5 business days

Please note, the processing and shipping timeline could vary by collection. 

Make sure you are shipping to a secure location. We are not responsible for stolen packages.

You are responsible for entering the correct delivery address for your package. If package is returned due to invalid address, customer is responsible for shipping at that time. 

LOST OR STOLEN PACKAGES

When you place an order with us please note that the liability is between you and USPS/UPS once the package is shipped. We do not make any exceptions to this policy.

We do have a few recommendations to help track down your package.

  • Confirm that the shipping address you entered in is correct.
  • Visit your local USPS/UPS office with tracking handy to see where the mail man dropped off your package
  • Check with neighbors to see if your package got dropped off next door. 
  • Sometimes USPS updates tracking information as "delivered" a few hours or even days earlier than the actual delivery. Please wait at least 48 hours to see if the package turns up.

If you still have inquiries, please contact us directly via email at Ohsocharmed2@gmail.com